Workshop Services

Delay with workshop services

We are sorry that there are currently delays with our repair services due to health reasons. We are currently unable to do any repair work until approx Wednesday 18th November. Most repair work taken in prior to this date will not be worked on / ready for collection until approx 25th November – 2nd December.

Please still feel free to contact us during this time to discuss your repair work. Doing this means that we may be able to plan to complete your repair work during mid – end November to ensure that we are able to do it for you before Christmas.

Due to having a reduced team after lockdown, we will be unable to do repair work throughout December. We are still to confirm when we will be able to start repair work following Christmas & New Year. We’re really sorry that we have to delay this work as our repairs service is a really important part of our business but we are, unfortunately, unable to focus on all aspects of our business & our growing family while we are working with a much reduced team since lockdown.

Please see below for details regarding our bespoke work.

On-site jewellery repairs

Repairs of all precious metal jewellery items.
Ring sizing
Chain repair
Replacement fittings

On-site replacement watch batteries & straps

Watch batteries and straps supplied and fitted.

Watch battery replacements £6.50, watch straps from £8.95.

On-site cleaning & polishing

Jewellery and ring cleaning and polishing while you wait (where possible) From £7.50 – £15.00.

On-site engraving

Rings from £21
Gift items from £25
Glass items from £27.50

Duplicate items from £5


From £15 for engraving onto removable plaques (provided with trophy), from £25 directly on trophy.


Plating of rings and jewellery items.

Rhodium, Rose gold, Yellow gold, Ruthenium and Silver

Prices from £35.00

Quotes for specialist services

Eg: laser-work, stone matching/sourcing, resetting, resurfacing, restringing.


Bespoke commissions

Commissions of bespoke jewellery (download a bespoke order form here)

Please also see our gallery page for a very small selection of the vast & wide ranging selction of bespoke work we have undertaken!

We are very sorry that we are now unable to work on most bespoke work until after Christmas & the New Year. Please do still contact us to discuss your ideas as there are some areas of special orders which we will still be able to work on before & for Christmas. We are really sorry that we’re not able to accept all commission work at this time. This is a part of our business which we greatly value but we have very limited help with our business following lockdown, scheduled surgery coming up and a growing family!