Free delivery
We’re currently offering free UK delivery on orders of our jewellery at the moment. Although our shop is now open by appointment, we realise that many of our customers still wish to shop from home to avoid shops and travel so have have continued our free delivery offer beyond lockdown. Just click on the coupon code at the checkout to receive free delivery.
Featured design
During the winter and before lockdown, we had decided to feature one special design at a time, offering it at a special price between the New Year & Easter – our quiet time of year. This was to be one of our high end pieces & we would feature a different one every few weeks. We’ve decided to continue with this idea, regardless of the current situation, but rather than only feature a luxury, high end piece, we have decided to also offer one more affordable option at the same time and to do this all year. These special pieces will be available on our website and will be advertised on our Facebook page.
Our current featured piece is our ‘butterfly in flight’ necklace, made from Sterling silver with a rose gold coating, featured at 25% off, with the alternative option of our wee butterfly necklace in Sterling silver at 20% off. Only one of each are available at our special price. These one off options are listed on our ‘necklets’ page & also on our ‘other products’ page.
Giveaways
During lockdown, we ran our biggest ever giveaway on our Facebook page. Each month – April, May, June & July – we asked our Facebook followers to nominate people doing amazing things during this crisis. We had 4 catagories – someone in isolation (as a reminder that they weren’t forgotten) a key worker (so that they knew how appreciated they were), someone voluneering in their community (another reminder that their work was appreciated) and a member of NHS staff so that we could say thank you.
A local lady who normally lives & works here in the village won the first giveaway after receiving an overwhelming amount of nominations due to being in isolation in the Children’s Hospital in Aberdeen with her husband and their young son who is just 6 years old and receiving cancer treatment. They have’t been home since New Year & miss their home terribly but are thankful to all be together. This special lady received an Isle of Skye necklace and matching bracelet to remind her of home & of everyone thinking of her & her family.
The owner of one of our local village shops & Post Offices over in Kyle had a huge amount of votes for the key worker catagory and won a pair of our Celtic cufflinks. This shop owner has worked so hard since lockdown was announced, really going out of his way to provide his community with what they needed, also taking on the extra task of delivering to those who couldn’t get to his shop.
Another local lady, who has a farm in Plockton, won the third of our giveaways. She usually supplies the local community plus a wide range of B&Bs & hotels with her delicous fresh eggs. During lockdown she supplied the local community with her produce, including fresh veg, totally free of charge. This kind lady received one of our Cridhe necklace & earring sets, Cridhe meaning ‘heart’ in Gaelic…perfect for someone who really was at the heart of her community during lockdown.
The final of our giveaway winners was a nurse working in Glasgow. We are currently making her winning piece to order for her. She has chosen one of our Cuillin Ridge rings which we know will remind her of all the happy holidays she’s spent on Skye and will hopefully remind her that her hard work is so much appreciated by so many.
Skye Hearts
One of our new ‘lockdown designs’ and the first we launched was our Skye heart necklace, a detailed silhouette of the map of our island within a heart.
Our design is inspired by people’s love of our island and by the community heart groups working to help others during the Coronavirus crisis.
This design is now a normal part of our collection, but first, we decided to donate the full proceeds of the first 20 necklaces we sold to Broadford & Strath Community Company. We hoped we would be lucky enough to sell all 20, to raise £1,170 for the company but due to the unbelievable interest from our amazing customers, we decided to add another 10 necklaces to the fundraising sales so we raised a final total of £1,755.00! (Our new design is now available as a normal part of our collection).
We wanted to raise some money for the community company to help a small way towards the wonderful work they are doing. The work they do is extensive at the best of times but during the Covid-19 pandemic they have been organising almost daily food shares, co-ordinating & delivering cooked meals to the vulnerable people in our community and growing their own veg at their Growers Hub. As many of us return to some form of normality, the need for help in our fragile communities continues and this need will go on for some time. It’s important that those of us who are able to start returning to ‘normality’ do keep this in mind and do something small to help if we can. We have arranged with the community company that the money raised from these necklaces will go towards ‘growing and feeding’! We hope that this will go a small way towards their big efforts.
Price change (jewellery sales)
The Coronavirus crisis has brought many things to us all. This is of course less important than many of the effects of the virus but it has also increased precious metal prices, something which we can’t ignore.
Gold, in particular, has increased substantially – to an all time high. So if you notice a jump in our prices, please understand that we have had no choice and that any changes are in line with the industry standard rise in precious metal costs. We have not increased any aspect of our pricing other than metal costs. Please also consider that VAT registered shops are not receiving the VAT deduction which hospitality businesses are receiving.
(Possibility of paying our previous prices)
As we’re not quite back to normal at the shop, we still have a lot of jewellery which we made before the metal increases so we haven’t yet increased the prices in our shop as that doesn’t seem fair. However, we have had to change the prices on our website. We feel this was unavoidable as we often make website sales to order and we simply can’t risk receiving a website order for an item at the pre lockdown price but having to make it using metal purchased now. So changing our prices in our shop will be gradual as we make more pieces at post lockdown costs. Therefore, please feel welcome to contact us before you place an order to check if we have the design you would like available in our shop. If we do then we will be very happy to offer it at it’s old price. We would have preferred to have been able to price designs on the website according to what we have available from pre lockdown and what we will be making to order but it’s simply not possible.
We thank you for your understanding and for your continued support.
Price change (repair work)
In relation to jewellery repairs, the same increase will apply to any repairs which involve using metal. As with our jewellery pricing, we haven’t increased any charges other than metal.
We have made a very slight change to charges for our jewellery cleaning & polishing service and also our replacement watch battery service. Prior to lockdown, we did a little research into charges for these services at jewellers off the island after receiving many comments about these services seeming cheap with us. We had been charging £7.50 per item for cleaning & polishing but found that some jewellers charge as much as £30.00 for the very same service. We found that the best price we could find at a professional jewellers or watch specialist for replacement watch batteries was £10.00 (with the charge often being £25.00 – £40.00 and sometimes being as much as £80.00 depending on the watch brand), while we have always charged £5.00. We have therefore decided to increase our polishing charge to £10.00 & our watch battery service to £6.50. We hope our customers will still feel they are receiving a good service at a good, and most importantly, fair price.
Please note that the cleaning & polishing service we offer is not the same as ‘dipping’ jewellery in an ultrasonic bath which is sometimes the method used for a cheaper service. Please also note that we charge the same price for replacing a watch battery regardless of the brand of watch, ie, we don’t increase the charge for high end watches as some businesses do.
Once again, thank you for your understanding and for your continued support of our business.